Privacy Policy

PyraMED Health Systems
Last Updated: February 3, 2026

PyraMED Health Systems (“PyraMED,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website or use our services.

 

1. Scope of This Policy

This Privacy Policy applies to information collected through the PyraMED Health Systems website and related digital services (collectively, the “Site”). It does not apply to information governed by separate contractual agreements, including Business Associate Agreements (“BAAs”), where applicable.

 

2. Regulatory Compliance
PyraMED Health Systems maintains privacy and data protection practices aligned with applicable U.S. laws and recognized frameworks, including:

  • The Health Insurance Portability and Accountability Act (HIPAA)
  • The Family Educational Rights and Privacy Act (FERPA), where applicable
  • SOC 2 Trust Services Criteria
  • ISO/IEC 27001 and ISO/IEC 27701 standards
  • Higher Education Community Vendor Assessment Toolkit (HECVAT) requirements, where applicable

Protected Health Information (“PHI”) is handled only where expressly authorized by law and governed by a written Business Associate Agreement.

 

3. Information We Collect

Information You Provide

We may collect personal information that you voluntarily submit, such as:

  • Name, email address, phone number
  • Organization and role
  • Information submitted via contact forms or inquiries

Sensitive Information

We do not knowingly collect PHI or other sensitive regulated data through the Site unless explicitly authorized under a separate written agreement.

Automatically Collected Information

We may automatically collect limited technical information, such as:

  • IP address
  • Browser type and device information
  • Pages visited and usage activity

 

4. How We Use Information
We use collected information for legitimate business purposes, including:

  • Providing and operating the Site
  • Responding to inquiries and communications
  • Improving services and user experience
  • Security monitoring and fraud prevention
  • Legal, regulatory, and compliance obligations

We do not sell personal information.

 

5. Data Sharing and Disclosure

PyraMED Health Systems does not share customer or patient data except where legally required.

 

6. Individual Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete data
  • Request deletion of personal data, subject to legal obligations
  • Request restriction of processing
  • Request data portability
  • Object to certain processing activities

Requests may be submitted using the contact information below.

 

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy or to comply with legal and regulatory requirements. Data is securely disposed of when no longer required.

 

8. Security Safeguards

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure, consistent with industry standards and regulatory requirements.

 

9. Privacy by Design
Privacy principles are integrated into our systems, processes, and development practices. Where appropriate, we conduct risk and impact assessments to evaluate privacy considerations for new services or technologies.

 

10. Breach Notification
In the event of a data breach involving personal information, PyraMED Health Systems will:

  • Take immediate steps to contain and investigate the incident
  • Notify affected individuals and regulators as required by applicable law
  • Implement corrective actions and mitigation measures where appropriate

 

11. Children’s Privacy
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

 

12. Policy Updates
We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. Updates will be posted on this page with a revised “Last Updated” date.

 

13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

PyraMED Health Systems
Phone: 888-438-7972
Email: support@pyramed-health.com